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Privacy Policy

INTRODUCTION

At AFROHAIRANDCOSMETICSUK, we are serious about protecting the privacy and security of the customers.On this page, we outline how we use any personal information we collect about you when you transact with us starting from the moment we receive an application to open an account with us.we collect or process about you in relation to afrohairandcosmeticsuk website, mobile applications or other digital services (each a “Digital Service”) linking to this Privacy Notice or any hard copy (paper) form used to subscribe to our magazine or other publication, enter a competition or provide your details at an event (each a “Subscription Form”).

If you have a query about this Privacy Notice or our data practices, we have provided details of the relevant afrohairandcosmeticsuk businesses, the specific publications they are responsible for and contact details in the “Contact Us” section below.

This Privacy Notice describes the privacy practices of afrohairandcosmeticsuk only and does not cover the practices of other companies, including those that advertise or sponsor content, products or services on the Digital Services as explained further in the section “How We Share Information” below..

 

INFORMATION COLLECTED 

We collect information about you when you apply to open a trading account with us or to open a credit facility with us or to make a credit card payment to us. If you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

HOW AFROHAIRANDCOSMETICSUK USES INFORMATION 

As part of the account opening, credit application and card payment process we may share your information with credit reference agencies and other companies for use in our decision-making process, for fraud prevention and to pursue debtors. We use your information to process your orders from receipt to delivery, to manage your account and, if you agree, to communicate with you about other products, new or existing, promotions or other services that we think may be of interest to you.

In the table below, we have set out what information we collect, and what we use that information for.

Name and residential address                For account opening and fraud detection / prevention.

Name and business address                  For order processing, delivery and fraud detection / prevention.

Name and billing address                       For payment processing and fraud detection / prevention

E-mail address / phone or fax number    For communication with you about your account  applications,orders,   

                                                                payments, and / or tell you about new products and promotions.

Card payment information                       For payment / refund processing and fraud detection / prevention

Contact history                                        Provide customer service and support.

Purchase history                                     Provide customer service and support, process returns,quality,complaints,monitor customer preferences.

Device details and IP address                To improve our website, protect our website and data.

We will not share your information for marketing purposes with providers outside of AFROHAIRANDCOSMETICSUK Limited. We do not and never will, sell any of your personal data to any third party. 

We do share your data with selected companies where it is deemed a legitimate part of running our business to provide our services to our customers: payment service providers, delivery companies, marketing agencies, website hosting providers, customer service platform providers, fraud detection / prevention agencies and debt recovery agencies.

We share the information we obtain with:

Affiliates and Subsidiaries. We work closely with affiliates and subsidiaries within the Hearst family of companies with whom we share your information as necessary or appropriate to operate the Digital Services.

Service Providers. In connection with the operation and provision of the Digital Services, Subscription Forms and the fulfilment of orders for our products or services, we engage various third parties to provide services or handle transactions on our behalf, such as payment processing, email distribution, list processing, postal mailing, cloud computing, analytics, digital content or print subscription performance measurement, ad serving, and managing sweepstakes, competitions, promotions or events.  These service providers use the information we provide to them as necessary or appropriate for the performance of their services.

Advertisers, Advertising- and Marketing-Related Service Providers and Partners. We may provide your information to advertisers, advertising agencies, ad networks, ad exchanges, marketing businesses, technology vendors and other entities that create, deliver and assess advertising or marketing campaigns, including interest-based ads.

Social Media Platforms.If you interact with social media widgets, share content using social media share buttons, or access features of the Digital Services that contain content or features provided by Social Media Platforms, the relevant Social Media Platforms collect information.  We encourage you to review the privacy policies of the Social Media Platforms that you engage with to understand their privacy practices, which we do not control.

Business Partners. In certain circumstances we provide your information to business partners including, without limitation, joint marketing partners, content sponsors or event organizers, for various purposes.  For example, we partner with a third party to offer products on a co-branded, co-sponsored or cross-promotional basis that involves the sharing of information.  These initiatives take place on the Digital Services or on other media.  The participation of a business partner in a particular initiative is communicated to you by the inclusion of the products, services or branding of the relevant business partner.

Other Parties When Required by Law or As Necessary to Protect Our Rights. We share your information as we believe is necessary or appropriate to protect, enforce, or defend our legal rights, the privacy or safety of our employees, users of the Digital Services or other individuals and entities, or to comply with or enforce applicable industry standards, law or legal process, including responding to court orders, warrants, subpoenas and other requests from public and government authorities.

Corporate Transactions. We may transfer any of the information we have about you to proceed with the consideration, negotiation, or completion of a sale or transfer of all or a portion of our business or assets to a third party, such as in the event of a merger, acquisition or other disposition, or in connection with a bankruptcy reorganisation, dissolution,or liquidation.

With Your Consent or Otherwise at Your Direction. In addition, we share your information with third parties when you consent to or request such sharing.

LINKS TO THIRD-PARTY WEBSITES, MOBILE APPS OR OTHER SERVICES

Certain Digital Services contain links to websites, mobile apps or other services operated by companies not affiliated with Hearst.  In addition, the Digital Services may be made available to you through third-party platforms (such as app stores or Social Media Platforms) or other channels.  We are not responsible for the privacy practices of any non-afrohairandcosmeticsuk operated websites, mobile apps or other services and channels, and we encourage you to review the privacy policies or notices published by relevant third parties.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our terms and conditions.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately misused, accessed, disclosed, altered or destroyed.  If you provide us with your credit card details, those details are used only once for the purposes of taking one payment only and then any card details are destroyed.

COPYRIGHT

The entire content of the afrohairandcosmeticsuk web sites, including but not limited to texts, designs, graphics, interfaces, or code and the selection and arrangement thereof (the "content"), are the property of afrohairandcosmeticsuk or the property of other owners who have granted afrohairandcosmeticsuk the right to use such content. in accordance with laws governing literary and artistic property rights or other similar rights, the reproduction, copy, publication, retransmission, communication or use in anyway of the content is strictly forbidden without the prior written consent by afrohairandcosmeticsuk. all trademarks, registered or not, service marks and trade names (collectively the "marks") are the property of afrohairandcosmeticsuk, or the property of other owners who have granted afrohairandcosmeticsuk the right to use such marks.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our website AfroHairandCosmeticsUk.com. If we make material changes to this policy, we will notify you that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you you have any questions, or would like to: access, correct,amend or delete any personal information we have about you,register a complaint, or simply want more information, please contact our Data Protection Officer at info@afrohairandcosmeticsuk.com or by mail at AfroHairandCosmeticsUk Limited, 409 Herries Road,Sheffield,S57HF